Refund and cancellation policy

Instant downloads: 7-day refund

If a product doesn't help you, request a refund within 7 days of your purchase. No long explanation needed. After 7 days, purchases are final.

Because digital files can't be returned, we may decline repeated refund requests from the same buyer, or requests where the files have clearly been shared or resold.

Preorders: cancel any time before delivery

• Changed your mind before a preorder is delivered? Email us and we will cancel it and refund you in full.
• If the complete product isn't delivered by the delivery date stated on its page when you bought it, you can request a full refund.
• After delivery, the 7-day refund above applies from the date we delivered it to you.

Files that don't work

If a file is damaged, won't open or isn't what the product page described, email us. We'll send a working copy or refund you in full, whichever you prefer.

How to request a refund or cancellation

• Email support@usefulbeam.com from the address you used at checkout, or include that address and your order or payment ID.
• We reply within 3 business days. Once a refund is approved, we start it with the payment gateway within 7 business days.
• Refunds go back to your original payment method (UPI, card, net banking or wallet) through Razorpay and Whop. It usually appears within 5 to 7 business days after we start it, depending on your bank.
• When a refund is made, access to the product's download page ends.
• If something went wrong, please email us before opening a dispute with your bank. It is usually faster for you.

Your legal rights

This policy is in addition to any rights you have under the consumer law that applies to you. It does not limit them. See also our Terms and Delivery policy.